Frequently Asked Questions
Browse through +550 Hostico documentation articles
Do you host adult sites?
10 | Views 2184 | Updated now 2 years
What is the difference between Hosting, Domain and Website?
4 | Views 3471 | Updated now 2 years
How do I choose a suitable hosting package?
3 | Views 3078 | Updated now 2 years
Can I test the services?
2 | Views 1508 | Updated now 2 years
How can we tell if an email message is a phishing attempt?
2 | Views 1342 | Updated now 2 years
How do I get a domain's EPP code?
| Views 1750 | Updated now 2 years
How can I transfer a domain to Hostico?
| Views 1306 | Updated now 2 years
What does the code 'EPP' stand for?
| Views 1304 | Updated now 2 years
How do I change the owner of a .ro domain ?
| Views 1242 | Updated now 2 years
How can I transfer a .ro domain to Hostico?
| Views 1193 | Updated now 2 years
Can i buy extra space or other resources (ram,cpu) ?
1 | Views 1061 | Updated now 2 years
What is a PIN code and what is it used for?
| Views 1423 | Updated now 2 years
How do I cancel a service ?
| Views 1285 | Updated now 2 years
How long does it take to activate my order ?
| Views 1256 | Updated now 2 years
Do you accept customers outside of Romania ?
| Views 1114 | Updated now 2 years
I want to transfer a service from my account to another customer, how do I do it?
7 | Views 2310 | Updated now 2 years
I forgot my customer account password, how do I recover it?
| Views 1443 | Updated now 2 years
I have reached the space limit, what to do?
| Views 1424 | Updated now 2 years
Do you offer SMS notifications?
| Views 1330 | Updated now 2 years
Do you provide technical support?
| Views 1275 | Updated now 1 year
Do you offer SSH access ?
1 | Views 1177 | Updated now 2 years
What is CAPTCHA and what are the differences between CAPTCHA, ReCAPTCHA, and NoCAPTCHA?
| Views 2478 | Updated now 2 years
What is the difference between SSD and NVMe
| Views 2265 | Updated now 2 years
What is the difference between a VPS and a Dedicated server?
| Views 1369 | Updated now 2 years
How do I redirect a domain from HTTP to HTTPS?
| Views 1276 | Updated now 2 years
I paid, why does the unpaid invoice appear?
3 | Views 1416 | Updated now 2 years
Can I pay services in advance ?
1 | Views 1090 | Updated now 2 years
When do I receive the invoice for payment?
| Views 1282 | Updated now 2 years
The tax invoice was not issued on the desired dates. Can it be changed?
| Views 1213 | Updated now 2 years
Can I receive the tax invoice in a currency other than RON?
| Views 1121 | Updated now 2 years
How can I find out about the PHP hosting directives and modules?
| Views 1353 | Updated now 2 years
When accessing the site I get 500 Internal Server Error, white page or PHP errors. How can...
| Views 1161 | Updated now 1 year
What is associated contact technical support?
| Views 1114 | Updated now 2 years
How do I host my primary domain from a sub-folder by using the .htaccess file?
| Views 1051 | Updated now 2 years
What should I do after cleaning the site from infections ?
| Views 1026 | Updated now 2 years
What does safelisting mean, and how we activate it?
| Views 1692 | Updated now 2 years
How can I rebuild my domain reputation in GMail?
| Views 1538 | Updated now 2 years
Why do emails get in the spam folder?
| Views 1139 | Updated now 2 years
What are DKIM, SPF and DMARC?
| Views 1063 | Updated now 2 years
How to reduce the Time to First Byte (TTFB) server response time
| Views 851 | Updated now 11 months
What is a CDN and what are its advantages?
| Views 638 | Updated now 6 months
What does standard optimization vs 'hands-on' optimization mean?
| Views 480 | Updated now 5 months
When I acces my WordPress site I get the error: Error establishing a database connection. ...
1 | Views 1264 | Updated now 2 years
What is a CMS (Content Management System)?
| Views 1545 | Updated now 2 years
How can we solve the white page error when accessing the Prestashop administration?
| Views 1449 | Updated now 2 years
What is SEO (Search Engine Optimization)?
2 | Views 1329 | Updated now 2 years
What are the benefits of the additional SEO option?
| Views 1749 | Updated now 2 years
How do I change a domain's nameservers?
| Views 1876 | Updated now 2 years